Frequently Asked Questions


What is Professional & Workforce Training?

Professional & Workforce Training is the non-credit side of Anoka Technical College and Anoka-Ramsey Community College. We provide learning-for-life opportunities that meet the evolving, diverse needs of individuals and employers. We are dedicated to supporting the values of the college and providing the following:

* Entrepreneurial ventures for the College
* Workforce training and continuing education
* High-quality, innovative and integrative programs and services
* Cutting-edge trends and new technology
* Value-added learning experiences
* Diversity and inclusiveness

 

How do I use this website?

Browse our catalog online: Click on courses on the menu bar to the left. Browse by content area, or search by title, instructor, or dates. Full course descriptions, locations, teacher biographies, directions, and other pertinent course information can be accessed by clicking on the blue links.

Current catalog: Please contact us if you'd like one mailed to you.


Sign In: If you are new to our site, you will need to create a new student profile. Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on sign in on the menu bar to the left and follow the prompts.

Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by the College strictly for planning and statistical purposes. You will receive a copy of your profile via email (if an email address was provided). After you have created a student profile (and on subsequent visits when you sign in), you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

 

What is the registration process?

You can register for any class you have the option to add to your cart. We accept Visa, MasterCard and Discover. If a class is listed and not open for registration, a message will appear indicating the date it will open, that the class is full, or there is a waiting list. Register EARLY to guarantee a space in the class! If a class if full, please sign up for the waiting list for possible openings or the opening of additional sections.


Online: Browse through the courses and add the course you're interested in to your shopping cart. Follow the directions to complete your registration at our secured site with your credit card. You will receive an email confirmation within 24 hours.


By mail: Make checks payable to ARCC and mail your registration and check, money order or credit card information to:

        Business Office/CEU Registration

        Professional & Workforce Training 

        11200 Mississippi Blvd NW

        Coon Rapids, MN 55433-3499

 

By fax: Fax your completed registration form with credit card information to 763-433-1201.


In person: Visit us at the Professional & Workforce Training Department at Anoka Technical College, the Professional Training Center on the Coon Rapids Campus, or the Information Desk on the Cambridge Campus.


Non-sufficient Funds Fee: If checks are returned due to non-sufficient funds (NSF), closed account, or a stopped payment, a fee will be assessed for each check.

 

Can I register a friend or family member?

No, your friend or family member must create their own account and register with their own profile.

Contact us for more information: If you have any questions about using this site, please don't hesitate to contact us by email, or by phone 763-433-1200.

 

Can an organization be billed for my registration?

Yes, an authorization (letter of intent to pay) on company letterhead or a purchase order will need to be submitted. This authorization or purchase order should include: your name, your contact information including email address, class information, cost, and contact information for whom to bill. You can email or fax this information to Professional & Workforce Training at 763-433-1201. As soon as the authorization is received, a staff member will process your registration and you will receive a confirmation email.

 

Do I need to purchase any books?

Some classes have books and materials included in the cost of your class and will be provided to you when you arrive for class. Please check the individual class description for more details.
 

What is your policy for payment of fees?

Full tuition must accompany your registration. Payment may be made by cash, check, money order, Visa, Mastercard, or Discover.

 

Are there any discounts available or financial assistance?

Yes, there can be discounts as announced on the class menu. There is no financial assistance available.

 

How do I access my online class or certificate program through Ed2go and Gatlin Education?

Ed2go: If you registered for a class offered online through Ed2Go, you will access your class through this site by doing the following:

* Log into your Professional & Workforce training account

* Click on the Registrations menu link on the left

* Locate the class and click it's corresponding 'Go To Class' link


Gatlin: If you registered for a career certificate offered online through Gatlin, you will receive an email from Gatlin with instructions on how to access your classes. If you do not receive the email from Gatlin, please contact us to have it resent.

 

Where are classes held?

Continuing education classes are held at five different locations. You will be able to see the location of your class in the title of the class when you browse through the courses or when you register for a class. You can also print out the location information.

 

What should I bring to class?

Our classrooms can sometimes be too warm or too cool. For your comfort, we recommend that you dress in layers or bring a light jacket with you to class. You can also bring a pen and notebook with you to class.

No audio or video tape recording are allowed during classes without prior permission from Professional & Workforce Training and the instructor.

 

Will I receive a reminder once I register for a class?

Yes, you will receive a confirmation email (if an email address was provided at the time of registration) for each class you register for, as well as a receipt for the entire transaction. You will also receive another email prior to your class as a reminder. Please keep a personal record.

 

What are the cancellation policies?

The colleges reserve the right to cancel, postpone, or reschedule class offerings and locations and to substitute instructors when necessary. Should a class be cancelled due to insufficient enrollment, a full refund will be given. You will be notified by email or telephone if your class is cancelled.

Cancel a Class: You may cancel your registration for a full refund 5 or more business days before the class begins. No refund will be given after that date. You can cancel your registration and request your refund by email, or by phone: 763-433-1200.

Switch a Class: You may substitute an equivalent class offered at another time if the request is made 5 or more business days before the class begins. You may request to switch your class by email, or by phone: 763-433-1200.

Missed Class: No refunds will be granted if you miss a class. If the class is part of a series, you will have to pay for the next session available to complete the series.

Retake a Class: No discounts will be given if you have to retake a class. 

 

What happens if there is severe weather when I have a class?

For campus closing information due to inclement weather, please call 763-433-1100, visit  Anoka-Ramsey Community College’s website, or tune into WCCO Radio 830AM, WCCO Channel 4 or KSTP Channel 5.

The authority to cancel all classes or close a campus or the college resides with the college president or the president’s designee. 

 

Are there accommodations for disabled students?

Yes, Anoka-Ramsey Community College offers equal educational opportunities and reasonable accommodations for the needs of qualified students with disabilities. Section 504 of the Federal Rehabilitation Act of 1973, reinforced by the Americans with Disabilities Act (ADA) of 1990, maintains that no qualified individual with disabilities shall, solely on the basis of the disability, be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any program or activity in higher education.

 

Do I get college credit or continuing education units for my class?

Our continuing education classes are not credit classes and you cannot earn college credits. However, you can earn continuing education units (CEU's). The CEU is a nationally recognized measurement of non-credit course work. A Continuing Education Unit (1.2 CEU) is defined as a non-credit unit that represents “ten contact hours of participation in an organized continuing education, adult, or extension experience under responsible sponsorship, capable direction, and qualified instruction.” 

If you attended all class sessions (and completed all of the assignments), you may receive a certificate. If you misplace your certificate, we cannot issue another one. A student transcript is available by signing in to your account through Professional & Workforce Training. All other requests for transcripts must be made by the student.